Discord notifies users of a data breach that occurred after a third-party support agent’s account was compromised.
The security breach exposed the agent’s support ticket queue, which contained users’ email addresses, messages exchanged with Discord support, and any attachments sent as part of the tickets .
Discord says it immediately addressed the hacked support account by disabling it once the incident was discovered.
“Due to the nature of the incident, it is possible that your email address, the content of customer service messages, and any attachments sent between you and Discord may have been exposed to a third party,” Discord said in letters sent to affected users.
“As soon as Discord was notified of the issue, we disabled the compromised account and performed malware checks on the affected machine.”
They also worked with the customer service partner to implement effective measures to prevent similar incidents in the future.
If you were affected by the data breach on Discord, keep an eye out for suspicious activity, such as attempted fraud or phishing attacks. Although Discord considers the risk to be minimal, it is better to be cautious.
“While we believe the risk is limited, it is recommended to be vigilant for any suspicious messages or activity, such as fraud or phishing attempts,” the company said.
A Discord spokesperson did not respond to a request for comment when contacted by BleepingComputer earlier today.
Discord is a widely used instant messaging and social media platform with 150 million monthly active users.
Additionally, the company claims on its website that the platform has 19 million weekly active servers.