Helpdesk Support

neoSolutions > Helpdesk Support

Our helpdesk support team can solve your problems as they arise. Our technicians are available 24/7 to keep your tech running smoothly. We can help in-house or remotely, depending on your needs. We’re always just a phone call, email, or live chat away.

We’re also easy to work with; our process is simple:

It’s really that simple. Downtime is costly – we work hard to minimize it. We can help you with any problems that arise, including:

Slow or crashing computers

Printer issues

Configuration and setting issues

Accidentally deleted files or folders

Connectivity and speed issues

Password reset and account lock considerations

Our helpdesk staff has certifications and training from all the leading IT vendors. This means that if you break it, we can fix it using best practices from vendors like:








Ubiquiti Networks

And many more…

Get the level of IT support you need with no contract, no minimums, no service limits, and no extra fees or charges.

Fully Managed I.T. Help Desk
Our full-service package is great for startups that aren’t ready for the expense of in-house support but need to keep things running. We have documented processes based on our 20 years of experience helping various-sized businesses across a wide range of industries.

Flexible Helpdesk Support
 Give your in-house team a break with our supplemental support package. We can help you solve the day-to-day problems, while your IT department focuses on big-picture tasks that help you grow your business


Best of all, you can reach us any way that’s convenient for you, 24/7. We’re not tied to a single contact method. If you need us, you can reach out over:

We can answer questions and provide support via email

Our phones never go unanswered. We won’t send you to voicemail. Call us. We’ll help.

Remote Support
If your problem is simple enough to solve remotely, we’ll get it taken care of from our offices so you can get back to work.

On-Site Support
 If you need us on-site to solve more complex problems, we’ll be there.

Our techs are available via online chat to help with your IT problems

Product Service

Customized service for your business

Cloud Services

Cloud Backups & Cloud Computing

Data Center

Toronto Based Data Centers

Don't hesitate to contact us

Call Us

(416) 277-0170

Write to us

Office hours

Mon-Sun 24hours