The Zoom video conferencing platform was down and experienced an outage preventing users from logging in or joining meetings.

According to an incident posted on Zoom’s service status page, the company has confirmed issues with starting and joining meetings and video sessions.

“We are investigating reports of zoom.us being unavailable. Our teams are currently investigating the service impacting event. Our engineers are investigating,” the company said. Explain.

“We have identified the issue with starting and joining meetings. We will continue to investigate and provide updates as we get them,” Zoom added in a later update.

Based on reports tracked by Descent detectorthis ongoing outage affected tens of thousands of users worldwide.

Those who reported being affected by this incident said they were having trouble joining conferences, logging in, and experiencing server connection errors.

“Sorry, the page you are looking for is currently unavailable. Please try again later,” affected users saw on error pages displayed when trying to access the service.

“If you are the sysadmin of this resource, you should check the error log for details. Yours truly, nginx.”

Zoom provides a cloud-based communications platform that can be used for video conferencing, online meetings, and collaboration through mobile, desktop, and phone systems and applications.

The platform has seen a rapid increase in new monthly active users since the start of 2020 after the COVID pandemic forced millions of employees and students to work and learn from home.

Updated September 15 at 11:39 a.m. EDT: Zoom says the issue preventing users from starting and joining Zoom meetings is now fixed.

“We have resolved the issue that was preventing users from starting and joining Zoom Meetings. We will continue to monitor and provide updates as they occur,” the company said. said.